This Privacy Policy explains how Maison Noir Co. Limited (trading as “Maison Noir Marketing”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit our website (the “Website”), submit information through our digital inquiry forms, or communicate with our team. It also outlines your privacy rights and how applicable data protection laws protect you.

1. Who We Are and How to Contact Us

We are the data controller responsible for your personal data when you interact with our Website. In Hong Kong, personal data protection is regulated under the Personal Data (Privacy) Ordinance (PDPO). You have the right to lodge an inquiry or complaint with the Office of the Privacy Commissioner for Personal Data (PCPD), though we welcome the opportunity to address any concerns directly first.

• Data Controller: Maison Noir Co. Limited

• Trading As: Maison Noir Marketing

• Jurisdiction: Hong Kong Special Administrative Region (HKSAR)

• Privacy Contact Email: [email protected]

2. Scope of This Policy

This Policy applies to:

• Visitors browsing our Website.

• Individuals who submit consultation requests, inquiries, or contact forms.

• Prospective partners, commercial clients, and talent contacting our agency for advisory services.

This policy does not cover aggregated, anonymized business metrics or personal data handled purely under distinct, bilateral corporate service contracts.

3. Personal Data We Collect

We collect and process the following categories of data:

• Full name, business email address, phone number, location, and relevant digital/social media profile links submitted via our intake forms.

• Commercial objectives, background information, project scope, and communication preferences provided during strategic inquiries.

• Internet Protocol (IP) address, browser type and version, device identifiers, time zone setting, referral sources, page interaction data.

• Records, message content, and timestamps generated when you contact our advisory team via email or contact forms.

4. How and Why We Use Your Data

We process your personal data under legitimate business grounds, contract preparation, or explicit consent. Specific operational purposes include:

• Operating the Website: Ensuring secure, functional delivery of web pages and monitoring site performance.

• Evaluating Commercial Inquiries: Reviewing partner inquiries, evaluating prospective talent alignment, and conducting introductory consultations.

• Client & Inquiry Management: Responding to communications, delivering requested advisory information, and scheduling consultations.

• Communications: Sending direct responses or periodic industry insights where you have explicitly opted in. You may opt out of promotional communications at any time via the unsubscribe mechanism or by contacting us directly.

5. Cookies and Technical Tracking

We utilize essential and functional cookies to maintain site security, manage form sessions, and assess aggregated traffic metrics. Non-essential tracking mechanisms will only operate where permitted by browser configurations. You can adjust your cookie settings at any time through your web browser preferences.

6. Disclosing Your Data

We do not sell, rent, or trade personal data. We share information only with authorized third parties strictly necessary to deliver our services:

• Service Providers & Processors: Secure web hosting providers, cloud database infrastructure, customer relationship management (CRM) systems, and corporate communications platforms.

• Professional Advisers: Legal counsel, certified public accountants, and business auditors under strict professional confidentiality duties.

• Regulatory & Legal Authorities: Government or judicial bodies where disclosure is mandatory under applicable HKSAR laws or court orders.

7. International Data Transfers

To maintain our cloud-based hosting and CRM systems, personal data may be stored or processed in secure server environments located outside of Hong Kong (including the United States and Singapore). We take all reasonable measures to ensure overseas service providers maintain data protection standards comparable to the requirements of the Hong Kong PDPO.

8. Data Security

We implement technical and organizational security measures to protect personal data against unauthorized access, loss, or alteration. These measures include encrypted data transmissions (SSL/HTTPS), restricted internal user permissions, and periodic data access reviews.

9. Data Retention

We retain personal data only for the period necessary to fulfill the purposes outlined in this Policy, or as required to meet statutory legal, tax, and accounting reporting obligations:

• Inquiries & Consultation Requests: Retained for up to 24 months following the last documented business interaction.

• Contractual Client Records: Maintained for the duration of the commercial engagement plus statutory statutory limitation periods under Hong Kong corporate law.

• Marketing Opt-Out Records: Kept indefinitely on an internal suppression list to ensure your opt-out preferences are continuously respected.

10. Your Rights

Under applicable data protection legislation (including the Hong Kong PDPO), you have the right to:

• Request confirmation of whether we hold personal data about you and obtain a copy of that data.

• Request the correction or updating of any inaccurate or incomplete personal data.

• Object to or request the cessation of using your personal data for direct marketing purposes.

• Request the erasure of your personal data when it is no longer required for business or legal purposes.

To exercise any of these rights, submit your request in writing to [email protected].

11. Age Eligibility

Our Website and advisory services are strictly intended for commercial entities and individuals aged 18 and older. We do not knowingly collect personal data from minors. If you believe data relating to a minor has been submitted to us, contact us immediately for prompt deletion.

12. External Third-Party Links

Our Website may contain links to third-party platforms or digital tools. We do not control and are not responsible for the privacy practices, terms, or content of external websites. We encourage you to review the privacy policies of any third-party property you visit.

13. Updates to This Policy

We reserve the right to modify this Privacy Policy to reflect operational adjustments or legal updates. The current revision will always be accessible on this page with the updated effective date.

14. Contact us

If you have any questions regarding these Terms, please contact us at:

• Email: [email protected]

• WhatsApp: +44 7457 418893